Built for UK Pharmacies

See what your pharmacy
is missing.

RxDesk turns pharmacy calls, claim risks, and stock pressure into structured intelligence — so teams can see what is being missed, act faster, and stay in control without replacing their PMR.

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94%

Calls captured instantly

3.2h

Potential staff time saved daily

Requests left unlogged

Patient

Hello, I need to order my repeat prescriptions. I take metformin and amlodipine.

RxDesk AI

Of course, Margaret. I can capture that repeat request for the team and arrange a collection time. Would Thursday at 2pm suit you?

Patient

Thursday collection please, around 2pm would be ideal.

RxDesk AI

Core Features

Three intelligence layers.
One pharmacy command centre.

RxDesk connects voice calls, month-end claim visibility, and stock demand signals into one operational intelligence layer for UK pharmacies.

📞

AI Call Capture

Captures every inbound call, structures patient requests, books collection slots, and flags urgent concerns so your team can review and act quickly.

Core Feature

📋

Structured Request Logging

Every request is captured with patient details, medication information, and collection preference — ready for staff review and processing.

📅

Collection Scheduling

Capture preferred collection times during the call and pass them straight into your team’s workflow.

📊

Month-End Claims Support

RxDesk helps surface claim-related work throughout the month and prepares summaries and flagged issues for staff review.

⚑

Urgent Review Flags

Detects urgent language and flags calls for immediate pharmacist or team review, helping nothing important get missed.

📝

Full Call Transcripts

Every call is transcribed, summarised, and searchable. Your team always has context — even if they never heard the call.

Live Dashboard

Your whole workflow,
at a glance.

One screen to review every call, request, collection change, urgent flag, and outstanding workflow item across your pharmacy.

Today's Overview

CarePoint Pharmacy · 3 staff on duty

Calls Captured

↑ 12 vs yesterday

Requests Logged

↑ 8 new today

Urgent Review

Needs attention

Patient Request Next Step Status

Margaret Thompson Metformin · Amlodipine Thu 2:00pm collection

Needs Review

David Okafor Lisinopril ready-check Callback assigned

Callback

Susan Clarke Insulin concern Immediate pharmacist review

Urgent

James Whitfield Warfarin query Action taken

Reviewed

Priya Mehta Sertraline · Atorvastatin Queued for processing

Reviewed

Month-End Summary

April 2026 Draft

738 items · 12 flagged for review

Exceptions surfaced

7 items requiring staff check

🤖 RxDesk Summary

47 calls captured today. Two urgent reviews need attention, one callback has been assigned, and your April month-end draft is 72% prepared with 12 items flagged for staff review.

Month-End Support

Month-end support,
without the last-minute scramble.

RxDesk helps your team surface claim-related work throughout the month, organise it clearly, and prepare summaries for final review.

Claim-related work is surfaced throughout the month

Requests, dispensing activity, and exceptions can be organised as they happen, reducing end-of-month catch-up.

Exceptions and missing items are easier to review

RxDesk helps flag work that may need staff attention so month-end review feels more structured and less rushed.

Your team reviews before final submission

Generate a draft summary for review so your team can check details before completing submission in their normal workflow.

📊 April 2026 — Month-End Summary Draft

Total items surfaced

738

EPS electronic prescriptions

612

Paper prescriptions

126

Exceptions flagged

Missing endorsements to review

Prepared this month

72%

Estimated Month-End Total

£14,210

Stock Intelligence

Spot stock pressure
before it becomes complaints.

RxDesk helps pharmacy teams identify repeated owings, medicine demand patterns, shortage mentions, and stock-related risks from real patient activity.

📦

Owing Item Signals

Track when patients report missing items, partial supplies, or medicines still owed so staff can review stock pressure earlier.

📈

Demand Visibility

See which medicines are repeatedly mentioned across calls and tasks, helping teams understand demand before shortages escalate.

⚠

Shortage Mentions

Surface repeated patient complaints around unavailable medication, delays, and urgent supply issues for staff review.

Pricing

Straightforward pricing.
No workflow headaches.

One flat monthly fee per pharmacy. No per-call charges. No hidden costs.

Starter

£149

per month, per branch

✓ Up to 200 calls/month
✓ Structured request logging
✓ Collection scheduling
✓ Call transcripts
✓ Email notifications

Get Started

See what your pharmacyis missing.

Three intelligence layers.One pharmacy command centre.

Your whole workflow,at a glance.

Month-end support,without the last-minute scramble.

Spot stock pressurebefore it becomes complaints.

Straightforward pricing.No workflow headaches.