Built for UK Pharmacies

Your pharmacy,
never misses
a request again.

RxDesk captures pharmacy calls, structures requests instantly, books collections, flags urgent issues, and prepares work for your team to review — so staff can stay focused on patients.

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94%
Calls captured instantly
3.2h
Potential staff time saved daily
0
Requests left unlogged
📞
Margaret Thompson — 07700 900142
Incoming call · CarePoint Pharmacy
LIVE
Patient
Hello, I need to order my repeat prescriptions. I take metformin and amlodipine.
RxDesk AI
Of course, Margaret. I can capture that repeat request for the team and arrange a collection time. Would Thursday at 2pm suit you?
Patient
Thursday collection please, around 2pm would be ideal.
RxDesk AI
Core Features

Everything your pharmacy
needs to run calmer.

Built around the real daily pressures of community pharmacy — not a generic call centre tool.

📞
AI Call Capture
Captures every inbound call, structures patient requests, books collection slots, and flags urgent concerns so your team can review and act quickly.
Core Feature
📋
Structured Request Logging
Every request is captured with patient details, medication information, and collection preference — ready for staff review and processing.
📅
Collection Scheduling
Capture preferred collection times during the call and pass them straight into your team’s workflow.
📊
Month-End Claims Support
RxDesk helps surface claim-related work throughout the month and prepares summaries and flagged issues for staff review.
⚑
Urgent Review Flags
Detects urgent language and flags calls for immediate pharmacist or team review, helping nothing important get missed.
📝
Full Call Transcripts
Every call is transcribed, summarised, and searchable. Your team always has context — even if they never heard the call.
Live Dashboard

Your whole workflow,
at a glance.

One screen to review every call, request, collection change, urgent flag, and outstanding workflow item across your pharmacy.

RxDesk — CarePoint Pharmacy · Live View
📞 Calls
📋 Requests
📅 Collections
📊 Month-end
⚑ Urgent
📝 Transcripts
⚙ Settings
Today's Overview
CarePoint Pharmacy · 3 staff on duty
Calls Captured
47
↑ 12 vs yesterday
Requests Logged
31
↑ 8 new today
Urgent Review
2
Needs attention
Patient Request Next Step Status
Margaret Thompson Metformin · Amlodipine Thu 2:00pm collection
Needs Review
David Okafor Lisinopril ready-check Callback assigned
Callback
Susan Clarke Insulin concern Immediate pharmacist review
Urgent
James Whitfield Warfarin query Action taken
Reviewed
Priya Mehta Sertraline · Atorvastatin Queued for processing
Reviewed
Month-End Summary
April 2026 Draft
738 items · 12 flagged for review
Exceptions surfaced
7 items requiring staff check
🤖 RxDesk Summary
47 calls captured today. Two urgent reviews need attention, one callback has been assigned, and your April month-end draft is 72% prepared with 12 items flagged for staff review.
Month-End Support

Month-end support,
without the last-minute scramble.

RxDesk helps your team surface claim-related work throughout the month, organise it clearly, and prepare summaries for final review.

1
Claim-related work is surfaced throughout the month
Requests, dispensing activity, and exceptions can be organised as they happen, reducing end-of-month catch-up.
2
Exceptions and missing items are easier to review
RxDesk helps flag work that may need staff attention so month-end review feels more structured and less rushed.
3
Your team reviews before final submission
Generate a draft summary for review so your team can check details before completing submission in their normal workflow.
📊 April 2026 — Month-End Summary Draft
Total items surfaced
738
EPS electronic prescriptions
612
Paper prescriptions
126
Exceptions flagged
7
Missing endorsements to review
12
Prepared this month
72%
Estimated Month-End Total
£14,210
Pricing

Straightforward pricing.
No workflow headaches.

One flat monthly fee per pharmacy. No per-call charges. No hidden costs.

Starter
£149
per month, per branch
  • ✓ Up to 200 calls/month
  • ✓ Structured request logging
  • ✓ Collection scheduling
  • ✓ Call transcripts
  • ✓ Email notifications
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Most Popular
Professional
£299
per month, per branch
  • ✓ Unlimited calls
  • ✓ Structured request management
  • ✓ Smart collection scheduling
  • ✓ Urgent review flags
  • ✓ Month-end claims support
  • ✓ Live dashboard
  • ✓ Priority support
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Multi-Branch
£199
per branch / 3+ branches
  • ✓ Everything in Professional
  • ✓ Central multi-branch dashboard
  • ✓ Consolidated workflow reporting
  • ✓ Staff performance analytics
  • ✓ Dedicated account manager
  • ✓ Custom integrations
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Give your pharmacy
a calmer way to work.

No long contracts. No setup fees. See how RxDesk fits your workflow in a live demo.

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